You can see and manage the details of your merchandise returns with the "Merchandise Returns" section in your "Account" page. You can manage following things with this page:

  • *Viewing the status of the return request (Returns accepted, denied vs.)
  • *Viewing the return products,
  • *Viewing the details of the order which you want to return,
  • *Viewing and downloading the return slip.

When you create an return process, your "Merchandise Returns" page will be shown like this.



You can see your return products with clicking the return number which is located at the return column. You can check the photo below for the detailed view.



To get a detailed information about the order process of the return products, you can click the Order ID which is located at the order column.

In case your return order is accepted, you can download and/or print the copy of the return documents by clicking the icons which is located at the return slip.